If you heard a loud bang from the garage — like a gunshot or a firecracker — and now your door won't move, there's a good chance a spring just snapped.

It's jarring the first time it happens. But it's also one of the most straightforward repairs we do.

What Springs Actually Do

Your garage door weighs between 150 and 300 pounds depending on the material and insulation level. The springs counterbalance that weight, which is what makes the door feel light when you lift it manually and what lets a relatively small opener motor do the job without burning out.

When a spring breaks, all that weight is suddenly unsupported. The door feels impossibly heavy by hand. The opener strains, detects the resistance, and stops — which is exactly what it's supposed to do.

If you're looking for service details or current options, start with our garage door spring replacement page.

Why Sammamish Sees More Spring Failures

We do a high volume of spring calls in Sammamish. The combination of heavier insulated doors, homes that use the garage as the primary entry point, and moisture-driven rust from Pacific Northwest winters puts more stress on springs here than in drier climates.

Most springs are rated for 10,000 cycles — about 7–10 years for average use. Heavy-use households burn through them faster. We see the same pattern in Issaquah and Renton, especially where the garage is the main way in and out of the house.

Old garage door torsion springs removed during spring replacement
A complete spring replacement includes the springs, balance check, cable inspection, hardware check, and opener force test.

What to Do When a Spring Breaks

Do not try to open the door. Not manually, not with the opener.

A door with a broken spring can come down fast and with force. The cables that hold the door in place are also under stress when a spring fails. Pulling or prying the door open risks snapping a cable or bending a track.

Disconnect the opener from the wall outlet. This prevents the opener from attempting to run automatically. Then call.

We carry common spring sizes on the truck and do the majority of Sammamish and Issaquah spring calls same day. If a cable has already frayed or slipped because of the spring failure, we can handle garage door cable repair during the same visit.

★★★★★

"Our garage door tension spring snapped right in the middle of a power outage. Jon came out first thing the next morning. Price was exactly what he quoted. Honest service, fair work."

— Dave R., Sammamish

Should You Replace One Spring or Both?

Both. Every time.

When one spring breaks, the other has the same age, the same cycle count, and the same wear history. It's not far behind. Replacing only the broken one saves a little money today and costs more in 6–18 months when the second one goes.

We replace both springs, rebalance the door, check the cables and hardware, and test the opener force limits before we leave. That's what a complete spring replacement includes.

A broken spring is not just a broken part. It changes the weight, balance, cable tension, and opener load of the whole garage door system.

What It Costs and How Fast We Can Get There

Spring pricing depends on the spring type and whether the door uses one or two springs. You can see the current published numbers on our garage door pricing page.

For most standard residential doors, we can give you a range over the phone, confirm the price on-site, and complete the repair the same day. For general repair questions beyond springs, our garage door repair page is the best starting point.